Topic
saas
3 items across this site.
Hybrid Telephony Workflows
Built a unified multi-channel communication state machine so operators can move between cloud virtual numbers and cellular calling inside one session — without tearing...
Single-Session Multi-Channel Calling
How the hybrid telephony work moved channel selection out of session init — enum state, session-preserving driver swaps, and callMedium attribution across logs and...
Admin Web Migration
Migrated the administrative web surface incrementally while ops kept working — shared sheet validation, multi-step upload wizards, and dirty-check wrappers replaced duplicated legacy UI...